Delivery Rates and Return Policy

The FabLook Acc Delivery Rates and Return Policy

Return Policy

All of the products on this site are top quality authentic brands and we are confident that you will be happy with your purchase. We also hand check all orders before they are dispatched to ensure they are to the highest standard. We are committed to providing great customer service.

However, Please notify us within 14 days of non-delivery or incorrect items, or if you are unhappy with your goods we will happily issue a replacement or refund assuming they are returned within 14 days of receipt, unused, complete with all original tags, and in original and resalable condition. Due to hygiene reasons and in compliance with EU regulation, we cannot accept the return of earrings unless faulty. The FABLook Acc. will accept items that have a genuine manufacturing fault that are brought to our attention in 14 days of purchase. The FABLook Acc. does not offer a warranty to your customers and cannot be held accountable for damages that result from misuse of the product.

All requests will be processed after returns department inspects and verifies the condition of the items , please allow 7 working days for credit note or refund to be dealt with. Please attach a short note stating the reason for return, your order number.
  • We recommend using recorded delivery and keeping proof of postage.
  • Returns are sent at your own expense.
  • Please note - imitation jewellery will go off colour, especially metal based jewellery. Time for discolouration will depend on their use and the environment in which they are worn or stored. We are unable to credit you for goods that have discoloured.
Please return any items to the address below -


74 Trewhitt Road,

Newcastle Upon Tyne,


Please contact The FABLook Acc. customer service team if you have any further queries with your order via email on or via telephone on 0191 2401471

The FABLook Acc. offer 21 Days Handbag Warranty on all handbags. This covers manufacturers faults within 21 Days from the date of purchase from The FABLOOK ACC.. This warranty does not cover wear and tear to the handbag, or misuse. In the event of a manufacturing fault within a 21 Days period, please contact through email to our customer service team and we will provide you with further advice. Unfortunately we cannot provide replacements.

Returns Term and Conditions
  • All returned items must be unused, complete with original tags and/or packaging if applicable.
  • Under no circumstances shall the FABLook Acc. be responsible for any indirect, incidental or consequential damages.
  • All Items must be in original, resalable condition. Please make sure all returned items are well packaged, as not to be damaged in the post.
  • The customer is responsible for return postage costs. We advise all return packages are sent with a trackable, insured service.
  • Our jewellery is imitation jewellery unless otherwise stated. Due to the nature of such jewellery, it will go off colour over time, especially metal based jewellery. We shall not be liable to you for any jewellery that has discoloured.
  • We cannot take responsibility for items damaged or lost in the return transit.
  • For hygienic reasons, we do not accept returns on worn earrings or body jewellery.
  • We reserve the right to change these terms and conditions at any time and it is your responsibility to read the terms and conditions on each occasion you use this website. This returns policy does not affect your statutory rights.

Delivery Rates

All UK orders are usually shipped by a tracked delivery method using Royal Mail,Fedex or UPS.

  • We aim to despatch all delivery orders within 72 hours.
  • Where items are returned to ourselves due to non-collection or failure to re-arrange delivery, delivery charges will not be refunded.
  • Unfortunately we do not provide Next day delivery option.
Please call us on 0191 2401471 if you have any specific shipping requirements.

We deliver to the following countries: France, Germany, Luxembourg, Belgium, Netherlands, Italy, Czech Republic, Austria, Denmark, Spain, Slovakia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden, Canada, USA, United Arab Emirates, Australia, Europe / International (other than above).
  • However there are restrictions on some Products for certain International Delivery Destinations, so please review the information on each product page carefully before ordering Products.
  • If you order Products from our site for delivery to one of the International Delivery Destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.
  • We will be not responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
  • You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.
  • For any parcels which are refused due to customs charges, the customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees.
  • Please note, we cannot undervalue orders or mark them as a gift.

Delivery rates are shown below - Please Note there are no additional charges for delivery for extra items purchased.

Standard UK£3.95
Ireland (ROI)£9.95
Czech Republic£14.95
United Arab Emirates£11.95
Europe / International (other than above)£30.00

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